
Hector walked our downtown Victorian staircase before a single box came in and had a plan for every turn — nothing scraped, nothing rushed.
These are unedited — real Sonoma County households talking about their own move day, in their own words.

Hector walked our downtown Victorian staircase before a single box came in and had a plan for every turn — nothing scraped, nothing rushed.

Bryce called two days before the smoke rolled in and moved our date up without charging us a dime for it.

Robb & Messer Moving and Storage quoted a flat number on the first call and the invoice matched it down to the dollar.

No fog-season surcharge, no fuel line item — the price Denise wrote down over the phone was the price on the invoice.

They packed the wine-cellar boxes the night before and had the whole house unloaded before dinner the next day.
Marcus Robb looks at every job himself — a phone call, a video walk-through, or photos you text over — before he puts a number on paper, and that same number is what shows up on the invoice.
Hector Reyes and Bryce Coleman trained this crew themselves, and all eight full-time movers on our trucks stay on payroll year-round — nobody’s pulled off a gig app the morning your job is scheduled.
Denise Messer keeps two folders current at all times — California’s Cal-T permit for jobs that start and end inside the state, and the federal US DOT/MC authority that applies the moment a truck crosses into Nevada or Oregon. Ask for the certificate of insurance and the $1M cargo figure is already printed on it.
When a wildfire-smoke advisory grounds outdoor loading west of town, we call to reschedule before the smoke rolls in, not after, and once winter rain turns the dirt driveways past the river soft, we stage the truck on the road instead of risking it getting stuck.
A downtown Victorian’s narrow servant staircase, a wine-country estate with a gate code and a long gravel approach, the extra miles out past Cotati — all of it gets built into the number before you sign, so the invoice doesn’t grow once the truck is in your driveway.
Pads, straps, dollies, and shrink wrap ride on every truck before it leaves the yard, so nobody’s making a hardware-store run in the middle of your move.
Lock in your Petaluma move date online now — Sonoma County’s summer weeks go first every year once school lets out and lease turnovers stack up on the same weekends.
An evacuation warning goes out west of town, or an escrow closing slides a week — either way, moving your date ahead of time doesn’t change your quote.
Every figure traces back to an actual job Marcus or Denise has priced around Petaluma before, with veteran, teacher, and student-move discounts already folded into the total.
A one-bedroom walk-up near downtown Petaluma or a five-bedroom estate out toward Sonoma wine country — the same crew, the same flat number, no subcontractor added to the bill halfway through the day.
Learn more →Sacramento, Reno, Los Angeles, or the long pull up to Portland — every lane out of Petaluma gets priced by Bryce Coleman off the miles and hours the job actually takes, not a flat per-mile guess, and the same crew that loads your driveway is the one that carries the key at the other end.
Learn more →We scope the tight parking near the historic depot and check stairwell widths on second-floor walk-ups before move day, so nobody is improvising a plan on the curb.
Learn more →Your business keeps running while we work around it — commercial and office moves get scheduled into the hours when your building is quiet, so equipment and file cabinets move carefully and your staff is back at their desks the same day.
Learn more →Materials get priced up front, not estimated after the fact, and the same crew that packs your kitchen in the morning is still there loading the truck that afternoon.
Learn more →When your escrow closing and your move-out date don’t land on the same day, we inventory every box, keep it clean and dry, and deliver it back exactly as it left your old address.
Learn more →| Robb & Messer Moving and Storage | Other Movers | |
|---|---|---|
| A crew we hired and trained ourselves, never day labor off an app | ||
| The right number of movers for your job, every time — never stretched thin | ||
| A flat number in writing before your move day begins | ||
| Book your date online in under five minutes | ||
| A two-hour arrival window on every job, no exceptions | ||
| No fuel, stair, or mileage surcharge anywhere in Sonoma County | ||
| Pads, dollies, and shrink wrap already on the truck, never a line-item charge | ||
| No extra fee for a narrow Victorian staircase or tight downtown parking | ||
| California Cal-T registered movers, $1M cargo coverage on file |
Marcus Robb and Denise Messer built this crew themselves — every mover clears a background check, trains under Hector Reyes or Bryce Coleman, and draws a paycheck from Robb & Messer Moving and Storage every week before touching a customer’s furniture.
A Petaluma customer’s review goes up word for word, whether it’s five stars or a rough one — we don’t quietly drop the ones that sting.
Based in Petaluma, Robb & Messer Moving and Storage runs moves across North Bay / Sonoma County — including Santa Rosa, Rohnert Park, Novato, San Rafael — one crew and one set of trucks, wherever the job takes us.
A studio or one-bedroom runs $800 to $1,100 flat, and a full three-bedroom house or larger lands somewhere between $1,650 and $3,500 once stairs, distance, and any packing help are figured in. That number goes on paper before the truck ever backs up to your door, and the one exception is a piano or a gun safe — a flat $150 to $300 add-on, agreed on ahead of time, never billed by the hour.
Petaluma weekends fill up fast during the busier summer stretch, so two to three weeks of notice is the safer bet for a Saturday between June and August. Late August through October runs on its own calendar — a wildfire-smoke advisory can ground an outdoor loading day or push a whole move date on short notice, so we build extra flexibility into any booking that lands in that window. Denise Messer sets your crew size and locks the flat number the day you call, and neither one moves once the truck shows up.
Yes — veterans, teachers, and anyone moving for a school semester get a discount worked directly into the written quote, no coupon code to dig up. Just mention it when you call and it gets folded into the number before anything goes to paper.
Both. Locally we cover everywhere from downtown Petaluma out through Santa Rosa, Rohnert Park, Novato, San Rafael, Sonoma, and Cotati, and we regularly send trucks out of state up to Sacramento, Reno, Los Angeles, and Portland. Our California Cal-T household goods permit covers the in-state work, and our federal US DOT and MC authority covers anything that crosses a state line — one flat number either way, agreed on before the truck ever leaves Petaluma.
Blankets, dollies, and furniture pads ride on every truck at no charge. Boxes, tape, and paper are a separate line if you want us to pack for you — full or partial, priced up front — and a piano or a safe still gets its own flat crating fee no matter which packing option you choose.
The $200 deposit is refundable and comes straight off your final invoice, so it is never money lost. Cancel or reschedule 72 hours or more before move day and it’s refunded in full — and if an evacuation warning or a wildfire-smoke advisory forces a short-notice change, we work the new date around you instead of holding you to that window. Marcus Robb still drives a truck himself during evacuation weeks, when a family needs to get out fast.
You’ll find us right in North Bay / Sonoma County — stop by the office, or pick up the phone.